> ## Documentation Index
> Fetch the complete documentation index at: https://docs.leme.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Outlook

> Connect your Microsoft mailbox and calendar so your agent can manage email and schedule meetings

Connect Outlook and your agent handles the two things that eat your morning: the inbox and the calendar. It finds and summarizes mail, drafts replies, checks your schedule, and sets up meetings — sending anything only with your approval.

Outlook is an **individual** connection: you connect *your* Microsoft account, and the agent uses it only when *you* are the one talking to it. Colleagues connect their own; admins can't access yours.

## What agents can do

| Capability           | Details                                                                                            |
| -------------------- | -------------------------------------------------------------------------------------------------- |
| Search and list mail | By folder, sender, subject, body, or date.                                                         |
| Read messages        | Full message bodies when the preview isn't enough.                                                 |
| Create drafts        | Prepared in your Drafts folder — nothing sent until a send action runs or you press send yourself. |
| Send and reply       | New mail or replies in-thread, including reply-all.                                                |
| Read your calendar   | Events in any window, recurring series included, in your timezone.                                 |
| Create events        | Schedule meetings; adding attendees emails them invitations.                                       |
| Look up people       | Resolve names to addresses from the people you actually communicate with.                          |

## Try asking

* *"What's in my inbox this morning that actually needs me?"*
* *"Find the message from legal about the vendor contract and summarize the ask."*
* *"Draft a reply saying the proposal looks good, pending the security review."* — lands in your drafts.
* *"What does my Thursday look like?"*
* *"Book 30 minutes with Paula next week to discuss the roadmap."* — the invitation goes out after you approve.

## Connect your Outlook

<Steps>
  <Step title="Open Integrations">
    In the Leme dashboard, go to **Integrations** and select **Outlook**.
  </Step>

  <Step title="Sign in with Microsoft">
    Select **Connect** and approve on Microsoft's consent screen with the account you want the agent to use — mail, calendar, and read-only contacts access.
  </Step>

  <Step title="Check the agent">
    An admin enables the Outlook integration on the agent; each teammate who wants email and calendar help connects their own account the same way.
  </Step>
</Steps>

<Note>
  On many Microsoft 365 tenants, an administrator must grant consent to the Leme app before employees can connect. If the Microsoft sign-in says approval is required, that's your IT admin.
</Note>

## Permissions

| Action                                         | Category               | Default      |
| ---------------------------------------------- | ---------------------- | ------------ |
| Search and read mail, calendar, people         | Read                   | Allow        |
| Create drafts                                  | Write                  | Ask approval |
| Send mail, reply, create events with attendees | External communication | Ask approval |

Creating a calendar event counts as external communication because invitations email the attendees. The drafts-first pattern works well here too: keep sending behind approval, let the agent prepare complete replies in your Drafts folder, and press send yourself in Outlook. Adjust in **Integrations → Outlook → Agent permissions** — see [Permissions & approvals](/permissions).

## Troubleshooting

<AccordionGroup>
  <Accordion title="The agent says I haven't connected email">
    Individual connections are per person — connect your own account from **Integrations → Outlook**, even if colleagues already connected theirs.
  </Accordion>

  <Accordion title="Microsoft says admin approval is required">
    Your Microsoft 365 tenant requires admin consent for new apps. Forward the request to your IT admin; once granted, connect again.
  </Accordion>

  <Accordion title="Meeting times come out in the wrong timezone">
    Tell the agent your timezone explicitly ("book it for 10am São Paulo time"). It schedules with full timezone information, so ambiguity in the request is the usual culprit.
  </Accordion>

  <Accordion title="The connection stopped working">
    Microsoft authorizations can be revoked by an admin, a security policy, or a password change. Reconnect from **Integrations → Outlook**.
  </Accordion>
</AccordionGroup>