What agents can do
Try asking
- “What’s in my inbox this morning that actually needs me?”
- “Find the message from legal about the vendor contract and summarize the ask.”
- “Draft a reply saying the proposal looks good, pending the security review.” — lands in your drafts.
- “What does my Thursday look like?”
- “Book 30 minutes with Paula next week to discuss the roadmap.” — the invitation goes out after you approve.
Connect your Outlook
1
Open Integrations
In the Leme dashboard, go to Integrations and select Outlook.
2
Sign in with Microsoft
Select Connect and approve on Microsoft’s consent screen with the account you want the agent to use — mail, calendar, and read-only contacts access.
3
Check the agent
An admin enables the Outlook integration on the agent; each teammate who wants email and calendar help connects their own account the same way.
On many Microsoft 365 tenants, an administrator must grant consent to the Leme app before employees can connect. If the Microsoft sign-in says approval is required, that’s your IT admin.
Permissions
Creating a calendar event counts as external communication because invitations email the attendees. The drafts-first pattern works well here too: keep sending behind approval, let the agent prepare complete replies in your Drafts folder, and press send yourself in Outlook. Adjust in Integrations → Outlook → Agent permissions — see Permissions & approvals.
Troubleshooting
The agent says I haven't connected email
The agent says I haven't connected email
Individual connections are per person — connect your own account from Integrations → Outlook, even if colleagues already connected theirs.
Microsoft says admin approval is required
Microsoft says admin approval is required
Your Microsoft 365 tenant requires admin consent for new apps. Forward the request to your IT admin; once granted, connect again.
Meeting times come out in the wrong timezone
Meeting times come out in the wrong timezone
Tell the agent your timezone explicitly (“book it for 10am São Paulo time”). It schedules with full timezone information, so ambiguity in the request is the usual culprit.
The connection stopped working
The connection stopped working
Microsoft authorizations can be revoked by an admin, a security policy, or a password change. Reconnect from Integrations → Outlook.